IMPERIAL KITCHEN & DIMSUM LIVING PLAZA BINTARO

Dateng jam 9 kurang 10, karena tulisannya tutup jam 10, eh malah udah beres2 kursinya di balikin. Yang jelas dong opening hoursnya tulis yg detail last order jamberapa. Thx

Langganan sejak beberapa tahun yang lalu.

Menu favorit: dori telur asin, sapo tahu, hakau udang.

Sistem scan kadang error jadi lebih baik pesan manual atau setelah order, dipastikan kembali ke waiter.

Pelayanan kadang lama, kadang cepat, yang pasti pelayanannya selalu ramah.

Gila bgt sih nunggu makanan sampe 1jam lebih padahal resto gk rame rame amat, dri laper smpe lapernya udh ilang.
Kecewa banget

Food is good, as always.
The staff are helpful and friendly.
The manager was also very helpful, unlike other places where the manager wants to be known as the manager.

Masakan imperial cabang ini menurutku enak, lebih oke penyajian dan tingkat kematangan masakannya. Suasana jg nyaman tenang, pelayanan juga baik

Normally it's a delight experience eating here. But that night something's amiss. Meals not up to the usual standards (too many pepper?), service was slower (need more staff?)

Pelayanannya ok banget, apalagi dengan waiters yang bisa menjelaskan detail dengan promonya juga

Nice and clean place. Newly opened here. Food is good reasonably priced. Chicken feet are good.

Pelayanan lama banget, sampai nasi sayur sudah habis dimakan pesanan bebek panggangnya baru datang. Terpaksa dibungkus.

Imperial selalu jadi tempat pilihan tempat makan kalau lagi lapar, nasi hainan setnya enak banget, dimsumnya variatif dan jangan lupa setiap weekday untuk minta harga dimsum yang promo, karena setiap harinya menu dimsum yang promo berbeda

Harganya affordable
Rasanya enak
Suasanya nyaman

The dimsums were disappointing as its apparent that theyre just reheated, its worse than other imperial branch but the service is great especially the one who handled the payment called mas “Dani” i think

Service bagus tapi tadi satu menu lama sekali dihidangkan sampe udh slsai makan.
Mgkn karena ramai banget.

Datang minggu sore. Ga ramai karena memang blm pas jam makan. Makanan rata2 datang 15an menit. Selalu pesan pao talas kalau kesini. Nasi hainan & buryam jg enak. Waiter ramah. Overall ok

The taste of food is different with other Imperial Kitchen & Dimsum Store

Tahu & Jamur Lada Garam: Okay
Mie goreng telur: REALLY SALTY
Kwetiau goreng sapi: Okay but salty
Kwetiau siram sapi: The presentation is beautiful but Salty: (

The service was good but there was one male waiter who was not polite.
He asked us if there is any additional order because the restaurant will be closing, and we said no because we all in the middle of eating our food (mouth full of food).
But suddenly my mom remembered to order take away, and we asked another waitress who was nearby to take our order.
And when another waitress put our order into the cash register, the male waiter said that "Tadi katanya gaada orderan tambahan! (with an irritated tone of voice and face) "
I heard that and… geez that's not a good attitude in front of a customers. You don't have to do that. We also don't know if my mom wants to order again. But there's no reason for him to do that.: (

Dear Imperial Kitchen & Dimsum Bintaro, please improve your waiter's attitude and also the food. Thank you:)

Pelayanan nya cepet banget WOW KREN BGT.i’ve been waiting for hours dan tebak apa? Main course nya blm keluar. UDAH BETE DULUAN NUNGGU NYA.kren kamu imperial.nyepelein bgt, keren.oh ya and, kakak kakak pelayan nya klo ga punya basic manners mending pulang aja kak gausah kerja? Kita bete nungguin lama, giliran di tanya makanan nya kok belum keluar malah sewot gitu, pulang aja sih kak kata aku mah
**i’m talking to the ‘guy’ waitress
ya’ll really got no manners, huh?
cape? Sama kak kita sama sama cape.like i said, klo gitu pulang aja kak gausah kerja, very not professional of you.ckckck.dan smpe aku selesai & pulang tadi, aku ga denger sama sekali kata “maaf”
nice manners imperial’s team

Kenapa kalau ojol selalu lama.pesen nasgor ajah smpe 1 jam.aneh mendahulukan dine in drpd take away ojol

Harga dan pelayanan tidak sebanding. Pelayan malas sekali. Ambil liat pesanan saja harus customer. Semua makanan diletakkan di satu meja saking malasnya. Padahal kita berdelapan

Ini resto kalo yang beli online suka di lamain di kata kita minta x. Kalo cara ya kaya gini mendingan jangan di masukin online percuma di bantu tapi gak mau bantu.

Chicken And Shrimp Its Taste Dry, Taste Like (Powder & water Mixed Together) I urged The Imperial Management Review over The Dimsum Taste! Especially Siu mai.

Jangan datang dine in saat jam 11-12. Lebih dari 30 menit tdk dibuatkan. Saat ditanya memang diakui lebih utamakan online.

Terlihat dari kita lihat sepanjang menunggu, semua dibuat utk bungkus.

Yg tadi favorit buat online, pas mau menikmati panas2 langsung jadi sedih.