OYO Flagship 1472 Astana Pengembak Sanur
Alamat | Jl. Pengembak No.28, Sanur Kauh, Denpasar Selatan, Bali |
Telepon | +62 21 29707601 |
Situs web | www.oyorooms.com/ID/hotels-in-Bali |
Kategori | Hotel |
Peringkat | 2.6 8 ulasan |
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OYO Flagship 1472 Astana Pengembak Sanur ulasan
8Website pictures must have been taken when hotel was new! It looks nothing like this now! Pool is green with algae, towels threadbare, grey and stained, sofa and beds damp. Walls stained, No electricity so no wifi. Reception staff very nice and did their best to help but clearly no maintenance in years. We couldn't face even one night so left immediately.
Bad shape room condition, keran yg bocor di kamar mandi, dan kalo bisa jng marahin staff di depan tamu gak enak di lihatnya
This Apartment building is operating under the new management of OYO. Manager Harry has done an excellent job here in training the staff and turning things around. This place is kept clean and safe and the staff are very helpful and friendly and make my stay very comfortable and pleasant. I'd definitely stay here again. Thank you all.
Kamarnya luas, masih cukup terawat walaupun diluar agak kotor namun dalamnya bersih, untuk ukuran harga dikisaran 300rbuan
Nyaman tp klo bisa air di kamar mandi jgan sampai g ngocor klo mlm ny ksihan klo mau k air mlmny.
I had awful experience in this accomodation, but it turned up well today. Seems they are having 2 google accounts, I wrote harsh review in their another account.
I booked via OYO apps with higher price than other apps, and turned out the room was unbelievable in dirtiness, dirty sofa and blood stain in bed sheet, shower isn’t working properly and no hot shower too. I ordered ayam betutu from their kitchen, and the kitchen didn’t cook my order. The most scary things is I watched by my eyes they clean the room using TOWEL. I decided to checked out after one night and asked for refund.
The refund process is confusing, the accomodation said I need to send email to OYO, and OYO said only accomodation can cancelled the booking.
Today I decided to visit the accomodation and ask for cash refund, fortunately the manager, Pa Dhiksa -hope I wrote his name right- cooperative and decide to give my money back. The ladies at reception are so helpful too today. So I put two stars in this review.
I hope they can improve their accomodation since it located in strategic location.
Room 2205 - Gada maintenance sama sekali, kamarnya luas tapi kamar Mandi super jorok. Kloset Kotor banget! Trus shower nya copot! Di list juga Kotor, sampah daun gada yg sapu. Kalo pegawainya si ramah. Gak akan balik lagi.buat yg lagi nyari tempat menginap, jgn tertipu foto, itu gak sesuai realita!